Improving communication between staff and disabled children in hospital wards: testing the feasibility of a training intervention developed through intervention mapping

2.50
Hdl Handle:
http://hdl.handle.net/11287/620538
Title:
Improving communication between staff and disabled children in hospital wards: testing the feasibility of a training intervention developed through intervention mapping
Authors:
Gumm, Rebecca; Thomas, Eleanor; Lloyd, C.; Hambly, H.; Tomlinson, Richard; Logan, Stuart; Morris, C.
Abstract:
Objective To develop and test the feasibility of a novel parent-inspired training intervention for hospital ward staff to improve communication with disabled children when inpatients. Design Training content and delivery strategies were informed by the iterative process of Intervention Mapping and developed in collaboration with parents of disabled children. Setting UK University Hospital children's ward. Subjects 80 medical, nursing, allied health professionals, clerical and housekeeping staff on a children's ward. Methods Themes identified in previous qualitative research formed the basis of the training. Learning objectives included prioritising communication, cultivating empathy, improving knowledge and developing confidence. Participant feedback was used to refine content and delivery. Intervention documentation adheres to the Template for Intervention Description and Replication checklist. Results Highlighting mandated National Health Service policies and involving the hospital Patient and Carer Experience Group facilitated management support for the training. Eighty staff participated in one of four 1-hour sessions. A paediatric registrar and nurse delivered sessions to mixed groups of staff. General feedback was very positive. The intervention, fully documented in a manual, includes videos of parent carers discussing hospital experiences, interactive tasks, small group discussion, personal reflection and intention planning. Generic and local resources were provided. Conclusion It was feasible to deliver this new communication training to hospital ward staff and it was positively received. Early feedback was encouraging and indicates a commitment to behaviour change. Further piloting is required to establish the transferability of the intervention to other hospitals, followed by consideration of downstream markers to evaluate the effects on disabled children's inpatient experience. Organisational and cultural change is required to support individual behaviour change.
Citation:
Improving communication between staff and disabled children in hospital wards: testing the feasibility of a training intervention developed through intervention mapping 2017, 1 (1):e000103 BMJ Paediatrics Open
Publisher:
BMJ
Journal:
BMJ Paediatrics Open
Issue Date:
11-Sep-2017
URI:
http://hdl.handle.net/11287/620538
DOI:
10.1136/bmjpo-2017-000103
Additional Links:
http://bmjpaedsopen.bmj.com/lookup/doi/10.1136/bmjpo-2017-000103
Note:
This article is freely available online via Open Access. Click on the Additional Link above to access the full-text via the publisher's site.
Type:
Journal Article
Language:
en
ISSN:
2399-9772
Appears in Collections:
Paediatrics; Honorary contracts publications; 2017 RD&E publications

Full metadata record

DC FieldValue Language
dc.contributor.authorGumm, Rebeccaen
dc.contributor.authorThomas, Eleanoren
dc.contributor.authorLloyd, C.en
dc.contributor.authorHambly, H.en
dc.contributor.authorTomlinson, Richarden
dc.contributor.authorLogan, Stuarten
dc.contributor.authorMorris, C.en
dc.date.accessioned2017-11-22T11:55:12Z-
dc.date.available2017-11-22T11:55:12Z-
dc.date.issued2017-09-11-
dc.identifier.citationImproving communication between staff and disabled children in hospital wards: testing the feasibility of a training intervention developed through intervention mapping 2017, 1 (1):e000103 BMJ Paediatrics Openen
dc.identifier.issn2399-9772-
dc.identifier.doi10.1136/bmjpo-2017-000103-
dc.identifier.urihttp://hdl.handle.net/11287/620538-
dc.description.abstractObjective To develop and test the feasibility of a novel parent-inspired training intervention for hospital ward staff to improve communication with disabled children when inpatients. Design Training content and delivery strategies were informed by the iterative process of Intervention Mapping and developed in collaboration with parents of disabled children. Setting UK University Hospital children's ward. Subjects 80 medical, nursing, allied health professionals, clerical and housekeeping staff on a children's ward. Methods Themes identified in previous qualitative research formed the basis of the training. Learning objectives included prioritising communication, cultivating empathy, improving knowledge and developing confidence. Participant feedback was used to refine content and delivery. Intervention documentation adheres to the Template for Intervention Description and Replication checklist. Results Highlighting mandated National Health Service policies and involving the hospital Patient and Carer Experience Group facilitated management support for the training. Eighty staff participated in one of four 1-hour sessions. A paediatric registrar and nurse delivered sessions to mixed groups of staff. General feedback was very positive. The intervention, fully documented in a manual, includes videos of parent carers discussing hospital experiences, interactive tasks, small group discussion, personal reflection and intention planning. Generic and local resources were provided. Conclusion It was feasible to deliver this new communication training to hospital ward staff and it was positively received. Early feedback was encouraging and indicates a commitment to behaviour change. Further piloting is required to establish the transferability of the intervention to other hospitals, followed by consideration of downstream markers to evaluate the effects on disabled children's inpatient experience. Organisational and cultural change is required to support individual behaviour change.en
dc.language.isoenen
dc.publisherBMJen
dc.relation.urlhttp://bmjpaedsopen.bmj.com/lookup/doi/10.1136/bmjpo-2017-000103en
dc.rightsArchived with thanks to BMJ Paediatrics Open. This is an Open Access article distributed in accordance with the terms of the Creative Commons Attribution (CC BY 4.0) license, which permits others to distribute, remix, adapt and build upon this work, for commercial use, provided the original work is properly cited. See: http://creativecommons.org/licenses/by/4.0/en
dc.subjectWessex Classification Subject Headings::Paediatricsen
dc.titleImproving communication between staff and disabled children in hospital wards: testing the feasibility of a training intervention developed through intervention mappingen
dc.typeJournal Articleen
dc.identifier.journalBMJ Paediatrics Openen
dc.description.noteThis article is freely available online via Open Access. Click on the Additional Link above to access the full-text via the publisher's site.en
dc.type.versionPublisheden
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